Better Management for a Changing World DVDs - Ackoff

Viewers of these two DVD series learn why it is imperative to understand the organization as a complex social system in order to manage for continual improvement and how to deal with the chief obstacle to effective systems thinking—fear that is present in nearly all organizations.

In Volumes 1-4, Dr. Russell Ackoff, professor emeritus of the Wharton School, University of Pennsylvania, and leading developer of systems theory, examines the history of corporations as social systems and explains why traditional beliefs no longer work. He discusses the qualities of complex social systems that call for managers to lead employees to understand how their jobs fit in the system.

These DVDs and their teaching guide will help you understand your organization as a complex social system and how to manage so that the organization and its products or services can become greater than the sum of individual contributions.

• The New World View, Vol. 1
• The Big Picture, Vol. 2
• The New Leadership, Vol. 3
• Doing the Right Thing Right, Vol. 4

In Volumes 5-7, Dr. Gerald Suárez, Robert H. Smith School of Business at the University of Maryland, teaches the viewer to understand how fear is manifested in organizations and what steps can be taken to manage it. He discusses Dr. Deming’s teaching that management must drive out fear or suffer the consequences of diminished performance.

• Managing Fear, Vol. 5
• Change, Improvement, and Fear, Vol. 6
• Managing Fear: How to Begin, Vol. 7

You will learn why traditional analytical thinking about organizational performance is not a sufficient guide for management. Quality improvement requires understanding the inter-relationship of the parts—synthesis—and how the whole fits in the still larger system of which it is a part. 18 min.
$60.00
BMW01
The Big Picture, Vol. 2 (Ackoff)
Everyone needs to know how his work relates to the aim of the whole organization. Improvement efforts directed at parts of the organization may not benefit the whole. 21 min.
$60.00
BMW02
The New Leadership, Vol. 3 (Ackoff)
You will learn the vital distinction between commanding and leading. Managers must coach and lead employees to understand how how their work fits in the system and to appreciate that performance is not the sum of an organization’s parts but the product of their interactions. 17 min.
$60.00
BMW03
Doing The Right Thing Right, Vol. 4 (Ackoff)
Doing the Right Thing Right, Vol. 4 Idealized design is the process of envisioning where the organization would like to be in the future and then taking improvement measures that point in that direction. It is the way to do the right thing right for long-term improvement. Improvements are then pulled along by the long-range purpose. 23 min.
$60.00
BMW04
Managing Fear, Vol. 5 (Suarez)
You will learn that work-related fear is common in organizations. Improvement efforts threaten employees, no matter how necessary, and raise fear—a predictable, rational response. Fear reduces productivity and job satisfaction and therefore must be managed to provide energy and focus for positive transformation. 28 min.
$60.00
BMW05
Change, Improvement, and Fear, Vol. 6 (Suarez)
Change, Improvement, and Fear, Vol. 6 Fear present at all levels and needs to be managed continually; it is a natural result of high performance and risk-taking. Leadership with vision and trust is called for. Consequences of avoiding fear are increasing efforts at control, tighter rules, limiting information, and blaming. 23 min.
$60.00
BMW06
Managing Fear: How to Begin, Vol. 7 (Suarez)
Managing Fear: How to Begin, Vol. 7 You will learn practical tools to assess and manage fear and the beneficial effects of management’s willingness to admit presence of fear. 22 min.
$60.00
BMW07
$350.00
BMW00
$200.00
BMW00A
$150.00
BMW00S