Application of the New Philosophy, Vol. 6

Leaders at Ford discuss some of the dramatic changes in their outlook and way of thinking after studying and implementing the principles of Deming’s teachings. They also discuss some of the challenges and rewarding experiences that they faced--agreeing that continuing improvement depends on management’s willingness to value people as the organization’s most important asset. The topics discussed in this video include inspection and fear in the workplace, experienced by employees and leaders alike. 26:00 min. Includes teaching guide.