Lloyd Dobyns and Clare Crawford-Mason, Times Books, 1994.
An intimate profile of W. Edwards Deming’s life plus an introduction to his management philosophy and how to apply it.
$23.00
Lloyd Dobyns and Clare Crawford-Mason, Houghton Mifflin, 1991.
Best seller companion to the PBS series Quality…Or Else! explains the world quality revolution and systems thinking practices developing in business, healthcare and education.
$13.00
