 | Louis Savary and Clare Crawford-Mason, CC-M Productions, 2006.
This companion to the documentary Good News…How Hospitals Heal Themselves is an inspiring record of the transformation experienced by hospital administrators, doctors, and nurses who adopted Toyota principles to improve the delivery of clinical care.
$21.95 $21.95 |
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 | Lloyd Dobyns and Clare Crawford-Mason, Times Books, 1994.
An intimate profile of W. Edwards Deming’s life plus an introduction to his management philosophy and how to apply it.
$23.00 $23.00 |
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 | Lloyd Dobyns and Clare Crawford-Mason, Houghton Mifflin, 1991.
Best seller companion to the PBS series Quality…Or Else! explains the world quality revolution and systems thinking practices developing in business, healthcare and education.
$13.00 $13.00 |
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