CASE: SENIOR MANAGEMENT LEARNS TO LEAD CONTINUAL IMPROVEMENT
(Vols. 3-6 available as a set of four programs)

(The company is Ford in the 1980’s and 90’s when it turned around under the leadership of CEO Donald E. Petersen. Succeeding managements ignored the Deming philosophy. This example of exemplary leadership and the success it can bring makes the ideas of W. Edwards Deming clear and powerful.)