 | The complete set of 32 DVDs presents Dr. Deming’s philosophy as he developed and taught it. Includes accounts of successful applications in manufacturing, health care, relationship to Baldrige criteria, and systems theory. Recommended for the organization committed to a transformation to
continual improvement. Includes two documentaries: How Everyone Wins: Finding Joy, Meaning, and Profit in the Workplace and The Nun and the Bureaucrat... and Good News…How Hospitals Heal Themselves Book-DVD
Set at no additional cost.
$1,200.00 |
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 | This more complete introduction to Deming’s fundamental ideas and concepts contains documentary reports of successful applications. Viewer learns requirements of an organizational transformation. (9 DVDs)
$450.00 |
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 | The viewer learns how the Deming philosophy of continual improvement developed, why systems thinking is essential and how the system designed by management determines results. Includes The Prophet of Quality, the 14 Points, Profound Knowledge & the famous Red Beads. (4 DVDs)
$395.00 $150.00 |
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 | From the PBS documentary you will learn the origin and development of Deming’s philosophy of continual improvement. An intimate DVDbiography; excellent overview of the benefits of improvement and obstacles to change.
57 min. $60.00 |
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 | Only Available in Sets
Viewer learns from Dr. Deming and former labor secretary Robert Reich why the global economy requires managing for continual improvement to attain and sustain long-term competitive success, why traditional management thinking fails the test.
23 min. $60.00 |
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 | The essential actions managers must take to build a successful organization that will survive and continue to improve in a competitive, fast-changing environment.
40 min. $60.00 |
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The two-volume set includes
- The New Economic Age, Vol. 1
- The 14 Points, Vol. 2.
$120.00 |
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(The company is Ford in the 1980’s and 90’s when it turned around under the leadership of CEO Donald E. Petersen. Succeeding managements ignored the Deming philosophy. This example of exemplary leadership and the success it can bring makes the ideas of W. Edwards Deming clear and powerful.) |
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Purchase Complete Set of Vols. 3-6 for only $240 ($440 value)
Four volume set includes:
- Corporate Leadership, Vol. 3
- Adoption of the New Philosophy, Vol. 4
- Communication of the New Philosophy, Vol. 5
- Application of the New Philosophy, Vol. 6
Learn how a chief executive acts to overcome severe financial loss and led the organization to embrace a new vision and mission. Senior managers adopt new thinking that produced market-leading quality improvement and financial turnaround. Senior leaders implement teamwork, cooperation, and statistical thinking for process improvement. Managers and employees testify to the benefits of continual improvement, including learning on the job, reduced dependence of mass inspection, and less fear. $240.00 |
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(Vols. 7-9 available as set of three programs.) |
 | You will learn from this classic demonstration how the system—not the individual—determines outcomes. Results cannot exceed the capabilities of the system. (See also Vol. 8, Lessons of he Red Bead Experiment.)
26 min. $60.00 |
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 | The fictional company fails because management did not understand or improve the system but demanded more of employees than the system could deliver. Exhortations will not improve productivity.
28 min. $60.00 |
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 | This graphic demonstration shows that “common sense” demands for change without understanding the capabilities of the system amounts to tampering and leads to failure.
25 min. $60.00 |
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The Three-Volume SET includes:
- The Red Bead Experiment & Life, Vol. 7;
- Lessons of the Red Bead Experiment, Vol. 8;
- The Funnel Experiment, Vol. 9.
$180.00 |
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 | You will learn the benefits of a transformation to continual improvement by observing the behavior of managers and workers who move from skepticism to higher productivity and more enjoyment of their work.
25 min. $60.00 |
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 | Key learning points are: the benefits of shared goals and cooperation in process improvement and the relationship between continual improvement, personal development, and increasing profits.
23 min. $60.00 |
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 | Suppliers and customers must be part of the organizational system. This creates a new relationship of trust, mutual commitment and innovation that produces increasing benefits from a long-term customer-supplier alliance.
28 min. $60.00 |
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 | The "Case: How a Small Company Transformed Itself" three-volume SET includes:
- How Managers and Workers Can Change, Vol. 10;
- Cooperation- The Key to Quality, Vol. 11;
- The Dangers of Buying on Price Tag Alone, Vol. 12
$180.00 |
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 | Lloyd Dobyns reviews the history of U.S. industrial development in the 20th Century, the benefits of continual improvement, and the imperative to transform the national economy for global competitive strength.
24 min. $60.00 |
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(Vols. 14-16 available as set of three programs.) |
 | You will be introduced to the first three components of Deming’s System of Profound Knowledge (appreciation of a system, concept of variation, and theory of knowledge). The report explains why managers need this understanding to predict performance necessary to entice the customer.
27 min. $60.00 |
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 | Key learning points: why the conventional system of extrinsic rewards focused on internal competition degrades individual performance; why cooperation enhances learning, individual satisfaction and organizational competitiveness; and the nature of intrinsic motivation.
30 min. $60.00 |
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 | You will learn why the successful leader becomes a continual learner, understands how the work of his group fits into the aims of the organization, and how to practice continual improvement. Faulty traditional practices contrast with better practices based on a theory of management.
25 min. $60.00 |
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 | The three-volume set includes:
- Understanding Profound Knowledge, Vol. 14;
- Competition, Cooperation, and the Individual, Vol. 15;
- The Quality Leader, Vol. 16
$180.00 |
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Vols. 17-20 available as a set of four programs. |
 | GM’s Powertrain Division replaced employee rankings with a personal development plan. Managers learned to help employees improve skills and understanding of how their work fitted into the Division’s aims. Viewer witnesses excellent leadership in action.
27 min. $60.00 |
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 | You will learn why a cooperative environment yields better results than internal competition and enhances personal development. Authors Alfie Kohn and Michael Maccoby present evidence that counters traditional assumptions about competition.
27 min. $60.00 |
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 | You will learn more about the fourth component of Profound Knowledge: the psychology of change. Drs. Deming and Maccoby and GM managers explain how knowledge helps managers create an environment that leads people to give discretionary effort.
30 min. $60.00 |
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 | GM Cadillac managers demonstrate how the leader becomes a teacher and coach and why this ties together organizational learning, personal development, and effective teamwork essential for process and system improvement.
30 min. $60.00 |
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 | The four-piece volume includes:
- People Systems: The Toughest Challenge, Vol. 17;
- Competition Doesn't Work: Cooperation Does, Vol. 18;
- Profound Knowledge for Leadership, Vol. 19;
- Leadership for the Transformation, Vol. 20
$240.00 |
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 | You will learn how to view the organization as a complex social system faced with rapid adaptation in the global economy and why this is essential knowledge for managers. Synthesis plus traditional analysis is needed for systems thinking.
30 min. $60.00 |
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 | You will learn the similarities between Deming’s philosophy and the seven Baldrige criteria used for organizational self-evaluation and why a theory of management must be the foundation of quality improvement practices. Features founding Baldrige director, Dr. Curt Reimann and Dr. Deming.
30 min. $60.00 |
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 | Dr. Reimann, GM managers, and others show the correspondence between Deming’s 14 Points and Baldrige criteria.
32 min. $60.00 |
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 | The two-volume set includes:
- Understanding the Baldrige Award, Vol. 22;
- Putting Deming and the Baldrige Award Together, Vol. 23
$120.00 |
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(Vols. 24-27 available as set of four programs) |
 | You will share the experiences of Zytec Corporation, a small manufacturer and recipient of the Baldrige National Quality Award that underwent a transformation. The company’s culture changed from command and control to shared commitment. Managers and workers recount their struggle to discard old ideas to adopt a vision and mission.
29 min. $60.00 |
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 | Key learning points include: how Zytec discarded performance appraisals, quotas, and incentive awards for the sales force in favor of continual improvement, rewards for risk-taking and use of data and statistical tools for process improvement.
25 min. $60.00 |
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 | You will witness the leaders of the Reston Hospital Center as they began to view the hospital as a system and learned cooperation and continual learning resulting in better outcomes. The model applies to organizations of any type. Features Dartmouth professor Paul Batalden, MD.
28 min. $60.00 |
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 | Dr. Batalden and hospital administrators consider remaining three components of Profound Knowledge (variation, theory of knowledge, and psychology). The 14 Points are restated for the hospital circumstances.
28 min. $60.00 |
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The "Two Cases: Recognizings the Signs of Success" two-volumet set includes: Cultural Transformation: A New Way of Thinking, Vol. 22: Cultural Transformation: Continual Improvement, Vol. 25 $120.00 |
The "Two Cases: Recognizings the Signs of Success" two-volumet set includes: A Study in Continual Improvement, Part I, Vol. 26; A Study in Continual Improvement, Part II, Vol. 27 $120.00 |
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 | You will learn from Peter Scholtes why performance evaluations and numerical ratings injure employee morale, provide little useful feedback, and perpetuate an illusion that management can identify and measure individual performance.
23 min. $60.00 |
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 | Too much is asked of appraisal systems: they fail to give direction or motivate people to do a better job. Peter Scholtes advises separating appraisal from guidance and offers alternatives and ways of acknowledging superior performers.
22 min. $60.00 |
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 | You will learn from Brian Joiner how management evolved to current practice of managing by results and why it is better to consider the methods used to achieve results. He illustrates destructive results of working to fill quotas and other quantitative objectives.
26 min. $60.00 |
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 | You will learn how to organize for continual improvement, beginning with the 14 Points and examples of the PDSA cycle (plan, do, study, act) as the method of ongoing improvement. Brian Joiner presents examples of team-coordinated improvements and use of data, summarizing differences between MBO and continual improvement.
22 min. $60.00 |
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The "Examples of Deming Principles Applied to Two Management Issues" four-volume set includes: Implementing Deming, Vol. 1: The Case Against Performance Apraisal; Implementing Deming, Vol. 2: What To Do Instead of Performance Apraisal; Implementing Deming, Vol. 3: The Case Against Management by Objective; Implementing Deming, Vol 4: What To Do Instead of Managing by Objectives $240.00 |
