Good News…How Hospitals Heal Themselves

The documentary aired on PBS and its companion book The Nun and the Bureaucrat…introduce the practice of systems thinking. The viewer will see in a hospital setting how workers and managers learn to manage things they can’t control, learning on the job to make continual improvement a rewarding everyday experience.

Order the DVD: $150.00

Order the Book: $21.95

Order the Set: $165.00