Implementing Deming, Vol 4: What To Do Instead of Managing by Objectives
Product Description
Dr. Joiner discusses implementation of continual improvement. He begins with the 14 Points and discusses in detail how to use the Plan-Do-Check-Act (PDCA) cycle as the logic for on-going improvement. He recommends that leaders initially select a few key processes for improvement. Appropriate data has to be gathered and analyzed. Dr. Joiner summarizes the important differences between MBO and management for continual improvement. 23:27 min. Includes teaching guide.