INTRODUCTION: HOW TO SURVIVE & PROSPER IN THE GLOBAL MARKET
Prophet of Quality, Vols. 1 & 2

Intimate video biography; an excellent introduction. This introduction to The Deming Library reviews the life of Dr. W. Edwards Deming, his education, professional career, and the origin of his philosophy. It presents a cartoon-illustrated discussion of the 14 Points. Deming’s philosophy provides a foundation for managing for continual improvement. This program also profiles Deming’s personal life and work ethic and summarizes his teaching about competition, building trust, and systems thinking. These issues are discussed in relation to some commonly held attitudes and beliefs that characterize the traditional American approach to management and interfere with improvement. 60 min. Includes teaching guide.

This video relates the development of the global economy to the need for changes in thinking about leadership and labor-management relations. The discussion may help individuals understand why management practices from the mass production era are ineffective in managing a complex organization undergoing rapid change. Competitive survival requires innovation and continual improvements in products and services. 23:08 min. Includes teaching guide

Deming discusses the 14 Points with Robert Reich, a Harvard economics professor at the time. The 14 Points provide an action program for improving organization-wide performance. This video is presented in two parts. 21:33 min. Includes teaching guide.