Integrated Management Systems

In Chapter 1, The Theory and Practice of Integrated Management Systems—Putting the Scientific Method to Work, the authors propose a solution to the plethora of management approaches confronting managers. Based on their research on different kinds of organizations, they propose two core theories, systems thinking and integrated management employing the scientific method, as common factors in organizational successes. They then enumerate five key practices to implement the theories.

This practical book makes a fine contribution to management thinking by showing in a variety of situations how theory and practice are applied. Most valuably the authors have brilliantly integrated the contributions of Dr. Deming and Dr. Russell Ackoff in their work.