Leadership for the Transformation, Vol. 20

Top managers at the Cadillac Motor Car Division and the Powertrain Division of General Motors discuss the role of a leader as a teacher and coach. They explore the connection between organizational change, personal learning, and leadership. Deming moves to the front line at the Powertrain Division, talking with managers, supervisors, and employees about the difficulties and benefits of their new roles in an environment of continual learning. Leaders value the importance of continuing education for everyone including themselves, in areas of personal development as well as in job-related skills. 30:00 min. Includes teaching guide.