Set of Vols. 1 & 2

The "Introduction: How to Survive and Prosper in the Global Market" two-volume set includes

• The New Economic Age, Vol. 1
• The 14 Points, Vol. 2.

Vol 1 - This video relates the development of the global economy to the need for changes in thinking about leadership and labor-management relations. The discussion may help individuals understand why management practices from the mass production era are ineffective in managing a complex organization undergoing rapid change. Competitive survival requires innovation and continual improvements in products and services. 23:08 min. Includes teaching guide

Vol2 - Deming discusses the 14 Points with Robert Reich, a Harvard economics professor at the time. The 14 Points provide an action program for improving organization-wide performance. This video is presented in two parts. 21:33 min. Includes teaching guide.