Purchase Complete Set of Vols. 14-16 for only $225 ($330 value)
Product Description
THE THEORY GUIDING SYSTEMS THINKING
The three-volume set includes:
Understanding Profound Knowledge, Vol. 14
You will be introduced to the first three components of Deming’s System of Profound Knowledge (appreciation of a system, concept of variation, and theory of knowledge). The report explains why managers need this understanding to predict performance necessary to entice the customer.
Competition, Cooperation, and the Individual, Vol. 15
Key learning points: why the conventional system of extrinsic rewards focused on internal competition degrades individual performance; why cooperation enhances learning, individual satisfaction and organizational competitiveness; and the nature of intrinsic motivation.
The Quality Leader, Vol. 16
You will learn why the successful leader becomes a continual learner, understands how the work of his group fits into the aims of the organization, and how to practice continual improvement. Faulty traditional practices contrast with better practices based on a theory of management.
The three-volume set includes: