Quality... Or Else! 3 Videos, including Course of Study.
Product Description
Three PBS reports of 1991 introduce the viewer to the global market and the imperative need for individuals and organizations to practice continual improvement for survival in an environment of complexity, rapid change, and relentless competition. Widely used for college and university courses to introduce underlying quality issues. Includes course of study and learner notebooks.
57 min. each
The Global Marketplace, Vol. 1
Explores the shift from regional to international markets, the use of new technologies, and the new management philosophies behind the Quality Revolution. Explains why, in the new world economic order, geographic distance is irrelevant. Successful organizations must use the new way of management and systems thinking to achieve revolutionary rates of improvement. A close relationship with customers is paramount.
Change to Survive: A Brand New Ball Game, Vol. 2
Explores the drastic changes being made by government, companies, managers, and workers in order to prosper. Hillerich & Bradsby, makers of the venerable Louisville Slugger baseball bat, chose to change in order to survive.
How to Hit the Moving Target, Vol. 3
Reports how quality works in services, education, and government, as well as manufacturing. Recounts how General MacArthur initiated change in Japan after World War II.
Training with Quality...Or Else!
A Course of Study Users will find the course, including instructor's manual and comprehensive participant notebooks, useful for learners at all levels from high school, to
The Global Marketplace, Vol. 1
Explores the shift from regional to international markets, the use of new technologies, and the new management philosophies behind the Quality Revolution. Explains why, in the new world economic order, geographic distance is irrelevant. Successful organizations must use the new way of management and systems thinking to achieve revolutionary rates of improvement. A close relationship with customers is paramount.
Change to Survive: A Brand New Ball Game, Vol. 2
Explores the drastic changes being made by government, companies, managers, and workers in order to prosper. Hillerich & Bradsby, makers of the venerable Louisville Slugger baseball bat, chose to change in order to survive.
How to Hit the Moving Target, Vol. 3
Reports how quality works in services, education, and government, as well as manufacturing. Recounts how General MacArthur initiated change in Japan after World War II.
Training with Quality...Or Else!
A Course of Study Users will find the course, including instructor's manual and comprehensive participant notebooks, useful for learners at all levels from high school, to