A Theory of a System for Educators and Managers, Vol. 21

Deming and Dr. Russell Ackoff, formerly Silberberg Professor of Systems Sciences and Dean of the Wharton School, University of Pennsylvania, discuss the nature of systems and systems thinking. Systems theory is essential knowledge for managing an organization in a world of change and uncertainty. In the video, Dr. Ackoff discusses synthesis as a necessary logic for understanding why a system behaves the way it does. He contrasts synthesis with analysis, which is useful for understanding how an organization and its units operate. Analysis is synonymous with thinking in the traditions of Western cultures. 29:58 min. Includes teaching guide.